Times are challenging for nonprofit organizations, so it is understandable if they want to avoid spending in non-program areas, such as tech support. But this approach to IT can backfire. The unofficial office “techie” has an entire other job to do, leaving little time for preventive maintenance, keeping up with the latest security threats, or developing a strategic technology plan. Unfortunately, neglecting any of these functions can cost your nonprofit significant money down the road.
Nonprofit organizations looking to buy or upgrade computer hardware and software, or who are seeking a consultant to provide routine computer support, system maintenance and repairs need not look for a technical support provider that specializes in nonprofit clients. When it comes to outsourcing IT support nonprofits should think more like for-profit businesses.